Comprehensive telecommunication service

Every year more and more owners and management boards decide on outsourcing of telecom services. Telecommunication company StarNet Telecom operates on the market since 2001. In recent years we have observed a constant increase in interest in comprehensive telecommunication service - from building telecom infrastructure and providing telephone exchange to network management, constant maintenance and direct contact with tenants.

Integrators of telecommunication services differ from various providers mainly because they offer individual approach to every client. This means that regular providers only provide services while building telecommunication service providers are able to satisfy the need of comprehensive telecommunication service. Additionally, market leaders offer full commercial and technical assistance every day, even on weekends.

Managing telecom network is one of the basic services offered by telecommunication companies. Such a company takes over fixed expenses related to this task, which takes the responsibility to designate an appropriate employee for this purpose off the facility owner. A building service provider fully takes care of the infrastructure and thanks to excellent knowledge of the infrastructure he is able to find causes of defects very quickly.

Defect rates are minimised inter alia by integration of the telecommunication system into two independent connections - these may be radio connection and optical fibre connection or two optical fibre connections. At the moment of a system failure of one of the providers, connections are made through the other provider's network. Because of this solution a shopping mall benefits from continuity of telecommunication services, in particular credit card services, whose proper functioning is a key element of tenants' operation.

Many shopping malls decide to extend their cooperation with their telecommunication company. Often even during the construction stage a building service provider gives opinions on design projects of telecommunication networks and shares the experienced gained at other venues. More popular, however, is cooperation which assume full takeover of investment costs by the telecommunication company - designing and constructing telecommunication network with external connections. This way building owners save their money and enjoy the comfort following from such a solution.

The question is: When it is best to start cooperation with a building telecommunication service provider? If a shopping mall is interested in comprehensive service then the safest date to start such cooperation is about seven months before the opening of the facility. It ensures the time needed to prepare and approve telecommunication network design projects, cable ducts, telecommunication connections and the realisation itself, in which the building service provider builds the entire infrastructure as one of subcontractors, cooperating closely with the General Contractor. If a shopping mall is interested only in network management and maintenance service then cooperation should start five months before the venue opens. This way the provider has enough time to get to know the infrastructure project prepared by the investor's designers and optionally for consultations.

 

 

Early commencement of cooperation ensures that all services are in operation on time. The telecommunication company individually addresses every tenant with an offer of direct telecommunication service - Internet service or telephone lines for credit card terminals. Tenants are not restricted as far as selection of their provider is concerned, however the vast majority chooses the building service provider to ensure comfortable and comprehensive telecommunication assistance at a competitive price.